Why Choose BICC?

Client Services Module
The BICC Client Services Overlay Module is easy to use. When a plan participant asks about current benefit eligibility or credit valuation for example, a staff member can answer questions with real-time on-line data and imaged documents. Our Client Services Module may be linked with Integrated Voice Response (IVR) to provide a completely automated response system for member service, saving time for staff members and plan participants.

Meeting the Year 2000 Challenge
Administering employee benefit plans is uniquely challenging. Many complex issues evolve around Information Systems. Rising health care costs and diverse benefit plan structures have introduced changes and complexities. BICC’s multifaceted, Year 2000 ready plan compliant solutions provide just the tool for strong management. As your organization changes, BICC can easily enhance your system to meet that change.

All of the BICC modules permit users to address the exact requirements of any plan. Your organization does not have to change to meet the requirements of the software because BICC software, by design and customization, meets your specific needs. Whether the need is for multi-plan, multi-employer benefit programs utilizing HMO, PPO or other Provider Networks, Electronic Data Interchange (EDI), or intricate pension and annuity plans, BICC Systems will stand strong.

Tap into the Powerful Resources of BICC
In 1977 BICC was formed with a commitment to create an organization that could help Benefit Fund administrators meet high-level administration requirements through the delivery of mid-range computer solutions. Since 1977, BICC has proved to be relentless in the research, development and enhancement of the BICC Benefit Fund Administration System. All of our research and development is directed toward building the most robust, functionally rich software available to the Employee Benefit market. Whether you provide service for 150 or 150,000 participants, BICC Systems has the experience and the ability to implement a complete system that will out perform all systems currently being marketed.

BICC understands your business well
Our broad based industry knowledge allows us to easily and quickly become part of your team. Industry certification is only one of the qualifications our staff members offer. Training may be provided by a Certified Employee Benefit Specialist for one phase of the system implementation and a workflow/document imaging expert for another phase.

Our staff represents an experienced group of knowledgeable people whose understanding of employee benefit processing and of computer technology ensures that the system we deliver will meet your exact requirements. Because of our ability to infinitely modify our software, your organization will not be required to modify current management systems and methods to accommodate the programs we install. Our ability to perceive your needs also assists us with the ability to aid in the design and implementation of network design, cable installation, site preparation/configuration and even power protection equipment.

Comprehensive solutions based on your unique needs
Our wide range of service offerings permits us to evaluate and support all of your computer needs. We provide software with custom modification, hardware, consulting services, education and on-going support through hot-line and electronic computer to computer communication. BICC Systems software is modular so you only have to purchase the modules you need when you need them.